Monday, 4 August 2014

Complaint to Kwik Fit

Good Afternoon,

I visited your Alloa store on the 8th July to have a burst tyre fixed. I paid a total of £73.50 for the work. I wasn't until I was at the National Tyre Centre in Stirling almost a month later that I was informed that the wrong sized tyre was fitted. I had an R55 instead of an R50.

I took the car back to Alloa where they changed the tyre.

This obviously means that I was driving illegally for over one month. My car would have been working inefficiently and the other 3 tyres would've endure more wear and tear than normal.

In light of this I would like to be reimbursed for my £73.50 by cheque. I have included the reference number in the subject line of this email.

Kind regards,

Ross Taylor.

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