Comping Frenzy/ Complaining Update

   Spent a couple of hours comping tonight. Entered a grand total of 112 comps. Nice. That makes well over 150 comps entered this year. If you recall I managed to go straight through 2012 without a winner so I'm definitely due something in 2013.

   Elsewhere I received £2 from ASDA for complaining that their Heartburn medicine is rubbish. Little do they know that Dr. Christian Barnard couldn't cure my Heartburn never mind their tupenny hapenny guff.

   Keep up the good work

@1000moneymakers.

Worth a try - Complaining to Tesco about the Horse Burger Fiasco! BASTARDS

    Make money from Tesco scum. I hate them. They are poisoning the populace and ripping us off. A quarter of the shop is taken up by piss poor cardboard ready meals filled full of addictive pink slime.
  
   They've had a modicum of comeuppance this week through the revelation that some of their Burgers contained Horse meat. Surprise surprise.

   Anyhow, this blog isn't about the great Food Scam, it's about making money. Try writing to them and asking for a refund. Better yet, write this in store using their envelopes and pens and just hand it in at the customer service desk:


Dear Sir,

as a regular eater of meat at Tesco I was shocked to hear that I had possibly been eating Horse Meat. I feel I can no longer trust Tesco. Frankly I want to be compensated.

Regards,

Ross Taylor
Club Card: 634004024088028925

Btw this has been a bonus week for a lady called Joanna Blythman. Her name always catches my eye when she writes in the National Press as I believe she started off as a reporter on one of my local papers. She has found a niche in writing about food standards and takes a particularly critical stance of Mr T.

Dominos paid out....

2 x free pizzas, a refund and an apology. Nice.

Dominos are in my sights!

Hi,

   I have had very poor service from Dominos in Alloa today. I ordered 2 Pizzas to celebrate my wife's birthday. I ordered them online at 14:52 and requested a 17:00 delivery. At 17:31 the Pizzas had not arrived so I called the store. At first the staff member (Jason) said that no order had been received. After quoting my order number he seemed to find it. I was told that the driver had been despatched with my pizza but could not find my house. Is this not why phone numbers are put on the stickers? (I am an ex Dominos delivery driver myself). Jason told me that my Pizzas were going to be sent out with the next driver. Realising that it was now 17:35, I justifiably asked that new pizzas be cooked given that they would now be cold. Unbelievably, Jason needed to put me on hold to ask if this would be possible!! I would have thought that this was basic customer service seeing that I was no way at fault. Very poor. It seems the staff in Alloa don't have a very good understanding of basic customer service principles.
   Moving on, during my 17:31 conversation, Jason said that my Pizza would be sent out with the next available driver. At 18:34 I called back to the store. On this occasion I did not catch the Staff member's name. He said that another driver had been sent out and this driver also could not find my house (note that I have had two deliveries from Alloa Dominos in the last few months). I asked why on Earth the driver had not called me for directions and the staff member said that this should have happened. I said not to bother with my Pizzas now as I would be going elsewhere. When I asked how to get my money refunded I was asked to call back to the store! Once again poor customer service - I am paying for phone calls when I am the one who has been poorly treated.
   Very, very poor Dominos. All these errors indicate poor staff training and a very low level of basic customer service. 90% of success for a takeaway is just turning up!
   In order to rectify this situation I would like a letter of apology from the store, my money re-imbursed from my order tonight (£14.99 or thereabouts) and vouchers to use on my next visit.

Kind regards,

Ross Taylor.

Snidey complaint to Lidl

   Sent a snidey complaint to Lidl after a very small incident earlier this week. They replied with a really good voicemail from customer services. I am waiting to see if they are going to back this up with some vouchers in the post.