90% of Success is just showing up

   Isn't that true? This year I think I have made at least 25 business enquiries which have never been replied to. People need a shake!

   Tonight I even made an enquiry to Bright House through their own corporate website only to find I received an undeliverable error message in my inbox a few minutes later.

   God!!!!! We may as well aly the Red Carpet out for India and get our Kids learning Chinese in school right now.

The Steady Drip Always Fills the Bucket..........

   More Betfair income tonight. Nothing to celebrate remember that the Steady Drip always fills the bucket:

Betting Profit & Loss

Ross Taylor 28-Nov-2012 22:02 Football: £7.37 | Tote: | Total P&L: £7.37

Davy Hutton

   I met a guy called Davy Hutton tonight. He was an interesting and colourful character. His talk was supposed to be about property but he went off on more tangents than a Standard Grade Maths paper. Refreshingly he didn't spend his time promoting his latest product or service but rather gave us his view on the World as he sees it.

   In regard to Moneymaking you could probably boil his speech down to:

• You can sometimes find diamonds amongst the coal. In property terms don't turn your nose up at the £30k and £40k flats.
• Be resourceful. He said that he is now buying kitchens from Gumtree.
• Boil things down to the basic parts. How do you eat an Elephant - bite by bite.

Nice guy. I hope I meet him again one day.

http://www.youtube.com/watch?v=ubN1WIwyaXE

Amazon Cashflow........

   More cash in from Amazon this week. I've just listed a couple of hundred books in the last 48hours so I should see a pick up for the next fortnight or so.

Dear uncommonadvice@googlemail.com,

We initiated a transfer to your current account (ending in 771) in the amount of £21.78 on 27/11/2012.

Dominos paid out....

2 x free pizzas, a refund and an apology. Nice.

You Tube!

Congratulations rosstaylor1979,


Your account is now enabled for monetisation. To help you get started, we've created the following resource to guide you through your account, our policies and provide tips for growing your audience.

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The YouTube Team

NOW I NEED TO GET THIS BLOG SORTED OUT.......

Dominos are in my sights!

Hi,

   I have had very poor service from Dominos in Alloa today. I ordered 2 Pizzas to celebrate my wife's birthday. I ordered them online at 14:52 and requested a 17:00 delivery. At 17:31 the Pizzas had not arrived so I called the store. At first the staff member (Jason) said that no order had been received. After quoting my order number he seemed to find it. I was told that the driver had been despatched with my pizza but could not find my house. Is this not why phone numbers are put on the stickers? (I am an ex Dominos delivery driver myself). Jason told me that my Pizzas were going to be sent out with the next driver. Realising that it was now 17:35, I justifiably asked that new pizzas be cooked given that they would now be cold. Unbelievably, Jason needed to put me on hold to ask if this would be possible!! I would have thought that this was basic customer service seeing that I was no way at fault. Very poor. It seems the staff in Alloa don't have a very good understanding of basic customer service principles.
   Moving on, during my 17:31 conversation, Jason said that my Pizza would be sent out with the next available driver. At 18:34 I called back to the store. On this occasion I did not catch the Staff member's name. He said that another driver had been sent out and this driver also could not find my house (note that I have had two deliveries from Alloa Dominos in the last few months). I asked why on Earth the driver had not called me for directions and the staff member said that this should have happened. I said not to bother with my Pizzas now as I would be going elsewhere. When I asked how to get my money refunded I was asked to call back to the store! Once again poor customer service - I am paying for phone calls when I am the one who has been poorly treated.
   Very, very poor Dominos. All these errors indicate poor staff training and a very low level of basic customer service. 90% of success for a takeaway is just turning up!
   In order to rectify this situation I would like a letter of apology from the store, my money re-imbursed from my order tonight (£14.99 or thereabouts) and vouchers to use on my next visit.

Kind regards,

Ross Taylor.

Reach out to DT (Genius)

Hiya David,

 

Hope you are ok. I was wondering if I could bother you for some advice if you ever have a spare second.

 

As I get older I am finding that I have intermittent bouts of “anger” (for want of a better term) where my work rate increases and I get more done. Unfortunately these bouts of anger are found within a sea of passivity and sleep when I am in a trance-like state.

 

I was wondering, within your knowledge of NLP, if there was a method of self-triggering my anger so that I can work at my best state more often? Over the years I’ve found that I learn better through face to face teaching than from reading books or listening to tapes – so ideally I’d like to go on a course or something like that.

 

I very much hope you can point me in the right direction.

 

Thanks in advance,

 

Ross Taylor
(Scottish Ross).

Nice day at the Betfair Office

   Won just short of £120 today. Nice. Bit pissed off that Celtic beat Barcelona though.

Betting Profit & Loss

Ross Taylor 07-Nov-2012 22:00

Football: £11.65
Politics: £106.48
Tote:
Total P&L: £118.13

A message to "The Hub"

   Long time readers will know my love of local resuse centres. In Alloa we have "The Hub". Here is a note I have recently sent them touting for Amazon stock.

Hi,




I note that the number of books you are carrying has increased greatly from my last visit. I have a small Amazon business and would be intersted in buying stock from yourself in bulk. At the moment I buy 500 to 1000 books at a time. Does this sound good to you?



Kind regards,



Ross Taylor.